Infection Safety Management & Support

urbanest is committed to supporting our residents, employees and communities by acting in a responsible manner and following expert advice from Public Health England to minimise the risk of infection being spread. As always, urbanest continues to work closely with our university partners to support each resident’s specific study needs.

If you are unsure on infection, quarantine or vaccination guidance for arrival into the UK full information can be found here.

The urbanest team are always available to support you on-site 24/7, this includes;

  • An enhanced anti-viral cleaning regime
  • Wearing face coverings when in the property during high infection periods
  • Contactless arrival support
  • Delivery of post & parcels to your flat
  • Guidance and support on when and how to isolate
  • Enhanced internet provision to help you stay in touch and support your studies

If you have any questions, please contact our team who will be happy to help.

 

Resident Safety Precautions

We ask that our residents take sensible precautions to reduce the risk of infection transmission, these include:

  • Wash your hands regularly for at least 20 seconds
  • Use the hand sanitiser provided within the property when moving around
  • Be conscious of other people’s space
  • Consider using the stairs rather than lift, or wait for the next lift if it is busy
  • Self-isolate and inform the property team if you are unwell or are asked by your university or the NHS
  • Follow university guidance on testing and vaccinations

Vaccinations

Vaccinations are the best way to keep yourself safe from serious illness. You can find details on any publicly available pandemic vaccinations in this section.

Covid-19 vaccination information is available here.

Travelling Overseas

When you arrive from overseas our team are here to help.

If you are entering the country from overseas, full details on any quarantining requirements can be found here.

Guidance and further information is also available on the Mayor of London’s website here.

BSC Safety Assurance

We are proud to have been awarded a BSC certificate for our Covid 19 procedures and arrangements.

You can see the steps urbanest is taken to keep our Residents, Team and Community safe below:

 

To view previous Coronavirus information from urbanest, please click here.